This is unacceptable to treat people like that, regardless of it it's in person or over the phone. I will never go back there and I will get my money returned and they will pay a charge amount I was trying to be nice and help avoid by calling and showing them their mistake. Rude and immature people are not fit to work in the service industry.
Drinks were just abysmal, main meal came out before our apps. Then when you ask a waiter for some sauce and he just shakes his head and walks away and stands on the other side of the room to watch the Yankee game, doesn't come back for twenty minutes and only brings a check.
My waitress was awesome and so laid back. The food was good and the place was pretty clean. A little too loud at times though with the music and all the TV’s on and blasting at the same time.
On Wednesday July 26, 2017 I went into the Buffalo Wild Wings in the Palisades Center. I'm not from the area I live in Philadelphia, I was in there on business.The server Fabi helped me. After eating I paid for my food and left. Two days later I realized I was charged for two separate bills when I only had one check when I was there. Not to mention I was only in the Palisades center for the one day. I call and ask to speak to the manager and they give me a hassle after I explained I was a customer and needed to speak to the manager. They came back and said could I leave a message I said no I would hold. They in the background mocked and laughed at me while the person I'm guessing was the manager said hang up.
Wish I could give it less than 1 star. We went there based off a recommendation but the service was odd and the food was terrible. There was a piece of hair in our spinach artichoke dip and our waiter sat down with us while telling us the specials and taking the order. I would never go back or recommend this place to anyone
Service was absolutely miserable. Out waiter Gordon was not the least bit engaging. It felt like myself and my friend had to walk him through the process of taking a food order. Had to ask for silverware, and then wait an inappropriate amount of time for it. Gordon was more concerned with attending to the table with six people away from us. The same treatment was given to the table of three next to us; It seems like quantity was more important than quality. When our food arrived (which was good as always, no problems there) there was no acknowledgment and it was dropped down without a word. As proof of concept we ordered a piece of cake (which was nowhere near as good as the food) and it took 15 minutes to receive, since we timed it. Was it crowded? No. Was it understaffed? No. Cannot wait to complete their online survey.
Buffalo Wild Wings is a US Meal Takeaway based in West Nyack, New York. Buffalo Wild Wings is located at 4640 Palisades Center Dr, West Nyack, NY 10994, USA.
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